1. Pricing

All prices shown on this site and on other promotional material are exclusive of delivery and VAT. All prices may be subject to change without notice and are set at the time of placing the order.

2. Delivery

The company will take all reasonable steps to deliver the goods within the stated period (subject to availability) but shall not incur any liability whatsoever due to any consequence of delayed delivery or carrier damage. This assertion excludes bulk orders where a delivery time will be determined by other factors and therefore notification of an estimated delivery time will be given at time of order.

Current UK delivery charges and delivery times can

be found online.

3. Damages/ Product Faults

All damages should be reported within 24 hours of delivery otherwise claims cannot be entertained. A description of any damage should be made on the consignment note before signing. All Product faults should be reported within 7 days.

4. Return of Damaged/Faulty Goods Before returning goods, customers should first telephone to ascertain if the goods can be returned and by what method. Voice it (UK) Limited cannot be held responsible for any costs or credits associated with the unauthorised return of goods. Damaged goods must be kept in a safe place, along with any packaging ready for collection by carriers on behalf of Voice it (UK) Limited.

5. The Voice it! 90 Day Extra Mile Guarantee

All Voice it! Resources come with a 90 days risk free purchasing guarantee.

If after the following stipulated conditions have been met for the respective resources, none of your learners have benefited from the resource, return it in good condition and we will be happy to refund your money.

For the Voice it! Journey all we ask is that after you purchase the resource, you deliver at least 3 sessions to completion from each of the 3 modules, at least 3 times within the 90 days.

For the Voice it! Equal Opportunities & Diversity Pack, all we ask is that after you purchase the resource, you deliver each of the sessions to completion, at least 3 times within the 90 days.

For the Voice it! Moments of Madness Resource Pack, all we ask is that after you purchase the resource, you deliver at least 10 of the activities to completion, at least 3 times within the 90 days.

6. The Voice it! Usage Agreement & Site Licence

Purchasers of The Voice it! Journey and The Voice it! Equal Opportunities & Diversity Pack agree to the terms laid out in The Voice it! Usage agreement & Site Licence. The one-time site licence for each program gives purchasers the right to use the program at one address with as many classes or groups as desired for an unlimited period of time.(Satellite licenses for The Voice it! Journey are available on request.)

7. Product Warranty

All electrical products are guaranteed for one year under a manufacturers warranty from the date of purchase.

8. Cancellation Of Orders

Items may only be cancelled at no extra charge if done so prior to despatch.

9. Product Specification

Due to our policy of continuous product development, we reserve the right to change product specifications without prior notice and will not accept any subsequent liability as a result.

10. Payment

Our standard on-line purchase terms of payment are immediate when placing order. For account customers (n/a for overseas orders) payment terms are strictly 21 days from date of invoice. All payments should be made in sterling in accordance with our agreed terms. If in default the company reserves the right to charge interest on overdue accounts at a rate of 2 ½ % per month or part thereof. The company reserves the right to withhold despatch of orders if the account is in arrears.

All overseas orders must be pre-paid at time of placing order.

11. Ownership of Goods/Retention of Title

The goods shall remain the property of Voice it (UK) Limited until paid in full by the buyer. Should payment of the amount owing under Contract not be made when due, we reserve the right to remove and repossess the goods (and for that purpose shall be entitled to enter upon premises occupied by the buyer) in addition to exercising such other rights or remedies as may be conferred by law.

12. Law and Jurisdiction

The Laws of England shall govern the validity, construction and performance of eth Contract and these conditions and each of the parties hereby agree to submit to the jurisdiction of the English Courts.